How to delete your eToken App registration

By Phone

Call us on +44 20 7947 9700 Monday – Friday, 9am to 5pm (excluding UK bank holidays).

Ask to speak to your Relationship Manager or to one of our Customer Services team.

Calls may be recorded for training and quality purposes.

In Person

Visit our branch at:

10 Great Castle Street London, W1W 8LP

Monday – Friday, 9am to 5pm (excluding UK bank holidays)

By Post

Compliance Department
Guaranty Trust Bank (UK) Limited
10 Great Castle Street London, W1W 8LP

What Happens After Deleting your Registration

After deleting your registration, you will still receive transaction notifications from the bank based on your saved notification preferences. However, you will be unable to log in to the GTBank UK eToken app on any device until you complete a new signup process.