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Personal Internet Banking

Personal Details Update


• If your current address is a UK address, you will be able to change your address and other contact details otherwise you will be only be able to change your contact details alone.

Change User ID


• You can change your user ID at any time by completing the details required and clicking on “Confirm”. You must be logged on to do this.

Change Security Q & A


• You can change your security Q & A at any time by completing the details required and clicking on “Confirm”. You must be logged on to do this.

User ID Reminder


• If you remember your other details but not your User Id, go through the process described and your User Id will be displayed to you.

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For comments, complaints and enquiries on our Online Banking Service, kindly contact us in any of the following ways:

• Visit our website at www.gtbankuk.com and leave us a message using the button
• Call us on +44 (0) 207 947 9700 Mondays to Fridays except bank holidays between 9am and 5pm British Time
• Email us at customerservices@gtbankuk.com