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Personal Internet Banking

Before You Start

Using Our Personal Internet Banking (PIB) Service you need :

To have an account with us
User credentials
Security Token

Any problems or enquiries?

Please call us on +44 (0) 207 947 9700 Mondays Fridays between 9am and 5pm British Time except bank holidays

Handy Tips

Your initial User id is 10 digits long.
On logging in for the first time, you will be required to choose an alphanumeric user id of your choice.
Login code is generated from the Security Token device.
Security Answer is case sensitive.
You will need to generate a payee code from your Security Token to complete a payment.
Do not use special characters like {&,%,-, , !} etc when making a payment

Please call us on +44 (0) 207 947 9700 ,Mondays Fridays 9am and 5pm British Time except on bank holidays if you experience any problems.

Visit Our Website

Always visit www.gtbankuk.com
Click on the Internet Banking button followed by a click on the Personal button

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Click Here to Download User Guide

For comments, complaints and enquiries on our Online Banking Service, kindly contact us in any of the following ways:

Visit our website at www.gtbankuk.com and leave us a message using the button
Call us on +44 (0) 207 947 9700 Mondays to Fridays except bank holidays between 9am and 5pm British Time
Email us at customerservices@gtbankuk.com