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Business Internet Banking

Features

BIB provides administrative functions at the customer end. These functions include but are not limited to:

Disable/Enable User

User Activity

Unlock User

Disable/Enable User

This function is used to activate/deactivate the users. Select the customer and click on Active Users button. This will present you with a grid of active users. To deactivate an active user, click on the checkbox adjacent to user’s name and then click on deactivate button. Vice Versa applies for the activation of inactive users.

User Activity

This function is used to generate a report called “Users Audit Report”, which shows all user activities in the system. To view the report, select the customer and the date range and then click generate button. The system will then display users and the activities performed.

Unlock User

This functionality is used to unlock a user who has been locked due to multiple unsuccessful login attempts.

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For comments, complaints and enquiries on our Online Banking Service, kindly contact us in any of the following ways:

• Visit our website at www.gtbankuk.com and leave us a message using the button
• Call us on +44 (0) 207 947 9700 Mondays to Fridays except bank holidays between 9am and 5pm British Time
• Email us at customerservices@gtbankuk.com