The Bank maintains a culture of excellence, and goes to great lengths to ensure that customers are satisfied at all times. Our values are hinged upon professionalism, integrity and superior service delivery.
The Bank also maintains an open door policy. This reinforces the informal atmosphere and breeds a feeling of equality. Everyone is accessible and approachable, working in open offices alongside their colleagues.
The work environment is built saliently on Total Quality Management, and a thirst for excellence in everything we do. Quality is an integral part of the Bank and its improvement is not just in the hands of a few but in the hands of every member of staff. Delivering quality is the way we know how to sustain our competitive advantage.
For us at Guaranty Trust Bank (UK) Limited, everyday presents the opportunity to make history, whilst consolidating our pride of place as a Proudly African and Truly International Bank. The Bank’s operations are guided by a set of founding principles called the 8 Orange Rules.Orange Rules