GTBank UK Online Banking
Security Features on Our Online Banking System |
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Enhanced log in process |
| Besides asking you for your full user id and login name, we only ask for a random portion of your password each time you attempt to log on. With this, even if a fraudster is able to record or see the responses you enter, they would still find it difficult to gain access to your account. | |
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Auto log off |
| When you log in to our online banking, the system will constantly monitor what you do and log you off if it senses you're inactive. This helps you stay protected if other people can access your computer | |
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Temporarily disabling your online access |
| We temporarily disable your account if someone makes too many failed attempts to log in. But don’t worry, we make it easy for you to access your account again. | |
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Extended validation certificates |
| When you are
visiting a secure encrypted website, the website address will always
begin with ''https://'' and there will be a padlock symbol displayed
somewhere within the web browser. If you are using Internet Explorer 7 or above, when you visit our secure banking website you will see that the address bar turns green. In addition to the right of the address bar, a padlock symbol and our registered company name [Guaranty Trust Bank (UK) Ltd [GB]] are displayed |
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Protecting yourself and your PC |
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Keep your login details safe |
| Your security answer, user id and password are the keys to your online access. Never write them down, give them to anyone else or include them in an e-mail. Remember that protecting your security details is your responsibility. | |
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Phishing and fraudulent websites |
| Fraudsters create authentic looking, but false or "spoof" websites. Their purpose is to tempt customers to enter personal information. This information will be re-used to try and access your bank accounts. Always look at the address bar to confirm that our registered company name [Guaranty Trust Bank (UK) Ltd [GB]] are displayed on your browser | |
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Phishing and scam emails |
| Fraudsters create authentic
looking, but false emails. Their purpose is to tempt individuals into
fraudulently obtaining money. Some of these scams take the form of
offering you something, such as a large sum of money while others
contain links to sites where your personal details are asked. The catch
is that they want access to your account GTBank UK will never send letters or emails asking for your personal details. If you receive such, forward it to phishing@gtbankuk.com we will investigate. |
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Anti-virus & anti-spyware software; Personal firewalls |
| It is advisable to install anti-virus and anti-spyware softwares on your system. It will increase your protection against criminals, hackers & fraudsters. It is also important to update these softwares frequently as they become available. This is to protect against criminals who have leveraged on software bugs in older versions of the anti-virus softwares to infect computers. |
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