About GTBank UK
Guaranty Trust Bank (UK) Limited is authorised and regulated by the UK Financial Services Authority (FSA) and our FSA Registration Number is 466611 (you can check our details at www.fsa.gov.uk). We are the UK fully owned subsidiary of Guaranty Trust Bank Plc, one of the leading financial services providers in Nigeria.
Guaranty Trust Bank (UK) Limited offers both retail and wholesale banking products and services to private, corporate and institutional clients. Our products and services are designed to address the needs of individuals and corporate clients visiting or based in the United Kingdom with business or personal connections in Africa and vice versa.
With well trained and experienced staff, first class systems and a strategic location in Central London, we are strongly positioned to deliver exceptional customer service to our valued customers. We recognise the importance of customers to our business and we are committed to treating our customers fairly. Kindly click on this link for our commitments to treating customers fairly
You may want to see answers to questions on our FSA permissions to carry out banking activities in the UK.
MISSION STATEMENT
We are a high quality financial services provider with the urge to be the best at all times whilst adding value to all stakeholders.
VISION STATEMENT
We are a team driven to deliver the utmost in customer services. We are synonymous with innovation, building excellence and superior financial performance; and creating role models for society.
BELIEFS & CULTURE
The Bank maintains a culture of excellence, and goes to great lengths to ensure that customers are satisfied at all times. Our values are hinged upon professionalism, integrity and superior service delivery.
The Bank also maintains an open door policy. This reinforces the informal atmosphere and breeds a feeling of equality. Everyone is accessible and approachable, working in open offices alongside their colleagues.
The work environment is built saliently on Total Quality Management, and a thirst for excellence in everything we do. Quality is an integral part of the Bank and its improvement is not just in the hands of a few but in the hands of every member of staff. Delivering quality is the way we know how to sustain our competitive advantage.
For us at Guaranty Trust Bank (UK) Limited, everyday presents the opportunity to make history, whilst consolidating our pride of place as a Proudly African and Truly International Bank. The Bank’s operations are guided by a set of founding principles called the 8 Orange Rules
